Connect your first DNS provider

Connecting a provider is the first thing to do in a new tenant, and it is the only step that needs anything from outside DNSMentor.

# Before you start

• An API credential from your DNS provider, scoped to DNS access only.
• Permission in DNSMentor to administer providers — the Tenant administrator role by default.

# Steps

• Open Admin → Providers & API keys.
• Press Add connection and choose your provider from the list.
• Give the connection a name you will recognise later — most MSPs name it after the account rather than the provider, because they end up with several accounts at the same provider.
• Paste the credential fields. The help text under each field says exactly where in that provider to create it.
• Press Test connection. DNSMentor makes a read-only call and reports what the provider said, not a generic failure.
• Press Sync. Discovery finds every zone in the account and imports the records.

# What happens to the credential

It is encrypted at rest and stripped by name from logs, exports and the audit trail. The redaction list covers the awkward cases as well as the obvious ones — a Google Cloud DNS service-account JSON contains a private key and has nothing credential-shaped in its name, so it is redacted explicitly.